Orders typically ship within 1 to 3 business days, with transit taking 5 to 8 business days. Total delivery time is 6 to 11 business days from the order date. Every shipment includes tracking so you can follow your order to your door.

We offer free shipping on most orders within the Continental U.S. (excludes Alaska and Hawaii). There is no order minimum required. Orders ship via USPS, UPS, or FedEx based on destination and package size.

We want you to be completely satisfied with your purchase. If something is not right, please contact our support team within 30 days of delivery. We will work with you to arrange a return or exchange based on the condition of the item.

Exchanges are handled on a case-by-case basis depending on product availability and condition. Reach out to our team via email or phone and we will guide you through the process. Please have your order number ready when you contact us.

Infrared saunas use radiant heat panels and operate at lower ambient temperatures, while traditional saunas heat the air to higher temperatures using stones and a heater. Your choice depends on your space, electrical setup, and personal heat preference. Our team can help you decide which is the best fit for your home.

Electrical requirements vary by model and size. Some infrared saunas plug into a standard 120V household outlet, while larger traditional saunas may require a dedicated 240V circuit. Each product listing includes specific electrical details, and our team is happy to help you confirm compatibility.

Sales tax, if applicable, is calculated and displayed at checkout.